1. Order Processing Time
All products are made-to-order. Once an order is placed, it is sent directly to our fulfillment partner for production.
Most orders are processed within 2–5 business days. Processing times may vary during high-demand periods such as holidays, sales events, or promotional campaigns.
Please note that processing time refers to production, not shipping.
2. Fulfillment & Shipping Partner
We work with a third-party print-on-demand fulfillment provider to produce and ship our products. Each item is made specifically for you after your order is placed.
3. Shipping Time (United States)
After production is complete, estimated shipping times within the United States are typically:
- Standard Shipping: 2–7 business days
Shipping times may vary depending on the destination and carrier conditions.
4. Shipping Locations
At this time, we only ship within the United States.
We do not currently offer international shipping.
5. Shipping Costs
Shipping costs are calculated at checkout based on the destination and order details.
Occasionally, free shipping promotions may be offered and will be clearly stated on the website.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your delivery.
Please allow 24–48 hours for tracking information to become active.
7. Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
- High order volume periods
- Carrier delays
- Weather conditions
- Holidays or peak seasons
We are not responsible for delays caused by shipping carriers once the order has been dispatched.
8. Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately so we can attempt to update the information before the order is processed.
9. Lost or Missing Packages
If your package appears lost or has not been updated by the carrier for an extended period, please contact us so we can assist in filing a claim with the shipping provider.
We are not responsible for delays once the order has been shipped, as delivery is handled by third-party carriers.
10. Contact
If you have any questions regarding your order or shipping, please contact us:
Contact
Actine: March 22/ 2026